Terms and conditions Roy Chocolate

A. Introduction

Dear users,

This website belongs to Roy Chocolate Ltd. and includes an online store for ordering products of Roy Chocolate Ltd. (“The Company”). Browsing the site and performing any action on the site constitutes consent that the user has carefully read the rules – whose instructions are given below – understood it and he/she agrees to it and therefore will have to follow it and/or someone on his/her behalf will not be able to raise any claim and/or demand and/or claim in the matter specified in the regulations, against the company and/or anyone on its behalf. The provisions of the Articles of Association may change from time to time, at the Company’s discretion. For any questions and/or issues, please contact the company via e-mail: [email protected]

B. Performing financial transactions on the website.

Any user may perform financial transactions on the website, and order from the company’s range of product, subject to his/her compliance with all the conditions listed below:

1)   A user has reached the age of 18, or if he/she is under the age of 18 and/or has been appointed a legal guardian, may perform any action only with the approval of the legal guardian. This is to clarify that once a user is performing financial transactions on the website this will be considered as the user’s compliance with company’s policies and conditions.

2)   The user has a valid credit card issued by a bank or a financial institute and are authorized it use it by law and/or have a PAYPAL account or is authorized to use the credit card or a PAYPAL account as granted to them by the owner.

3) The user has an active e-mail address.

C. User privacy

Submitting the user’s personal details in one of the website’s forms is done according to the user’s wishes and with his consent.

The company pledges not to make any use of the user’s personal information submitted to the website without the user’s permission unless this is required by law and/or to prevent misuse. The company will allow access to the information only to its employees who need the information for the purpose of providing service.

The company takes reasonable precautions to maintain the confidentiality of its users. Any credit card transaction on the website is encrypted according to industry standards. Despite all the company’s efforts, any damage of any kind caused to the user and/or anyone on his/her behalf cannot be held responsible for it by the company.

D. The process of ordering products on the website

Any user qualified to perform operations as specified in Chapter B above, may place orders on the website, but only for personal use and not as a wholesale.

Delivery of products can be made only to address in Israel.

The price of the products is as stated on the website, and includes VAT. The price may change from time to time at the discretion of the company.

The availability of the products for sale on the website and/or for delivery is subject to their presence in the company’s inventory.

To place an order for a product, the user is required to follow the instructions on the website, including providing all required details, full and accurate, for the final confirmation of the order.

After completing the order, a check and confirmation of the means of payment will be made and an appropriate confirmation notice will be given.

The customer is solely responsible for providing the information by him/her and/or the means of payment.

If the transaction has not been approved by the party responsible for the means of payment and/or no charge has been made, the order will not be delivered.

The colors and shapes of the products as advertised on the website are for illustration only, and there may be changes in the colors and shapes of the products provided to the customer.

E. Product delivery

The ordered product will be delivered to an address in Israel as was provided by the customer.

The company will supply the product in accordance with the delivery conditions listed on the website and which may change from time to time.

Shipments will not be provided on Fridays, on the eve of holidays and/or public holidays, except in exceptional cases which will be approved to the customer in writing.

The company is not responsible for cancellation of an order by the customer and/or delay in delivery on its part due to a force majeure and/or delay which is not under its control and/or responsibility of the company.

Since we are supplying food products, the customer is obliged to be available to receive the product and if they are not available, the customer and/or someone on their behalf will not be able to make a claim and/or demand against the company and/or anyone on its behalf.

It is not possible to cancel an order and/or return a product provided to the customer, since it is a food product.

If from any reason, the product has not been paid for, the company will not be liable for any liability to the user or anyone on his behalf and his/her order will be cancelled.

F. Agreed compensation

Without derogating from the provisions of the regulations and/or any other law, the user agrees as a basic condition for his/her use of the website that in any case of claim for damage of any kind, as a result of using the website and/or ordering products through the website, and if his/she claim is accepted by the company, the agreed compensation on the amount actually paid for the products.

G. Rights reserved to the company.

No use may be made, commercially or otherwise, of the data published on the Company’s website.

All intellectual property rights, copyrights, designs, methods, and trade secrets, as well as rights under other laws are the property of the Company only. These rights apply, among other things, but not only to every detail related to the company’s website and its operation, including the graphic design of the website, the shapes and tastes of the chocolates, the product packaging, the company logo, product names, shopping offers, product descriptions, The data, etc.

The Company prohibits any use, copying, reproduction, distribution, sale, marketing and translation of any information from the website including trademarks, images, texts and computer code, without the prior written permission from the Company.

You may not publish and/or add content and/or change content on the website and/or copy content from the website and/or outside the website and/or create a link from the website and/or to the website without an explicit written consent from the company.

H. General terms

The company reserves the right to cancel orders and/or block users from the website in any case of misuse or violation of company policies, improper use of the website, inappropriate behaviour, attempt to harm the website and/or sales done by the website at its discretion.

The company and/or the operator of the website will not be responsible for any action of a third party on the website and/or viruses and/or other damages caused by a third party to the website. The company will not be responsible for any action of any third party carried out on the website.

Use of the website constitutes the user’s consent that he is aware of the dangers and damages that may be caused because of using the Internet in general and purchases on the Internet in particular, and he waives any claim and/or negligence of any kind towards the company and/or the website operator and/or anyone on their behalf.

The computer records of the company and/or the website operator regarding the actions performed through the website and/or orders made through the website will constitute evidence of their correctness.

The interpretation and enforcement of these By-Laws and/or any action regarding it and/or any hearing in any dispute that may arise from it will be done in accordance with the laws of the State of Israel and will be clarified if necessary, in the Tel Aviv-Yafo District Court.